Operate

Infrastructure that holds up on the worst day of the year

Cloud architecture, hardening and monitoring designed for the incident you hope never happens, and tested as if it will.

Uptime achieved
99.98%
Recovery time
-68%
Critical findings closed
100%

Capabilities

What this includes

Security assessment

Penetration testing, configuration review and a findings report ranked by real exploitability, not CVSS theatre.

Zero-trust architecture

Identity-based access, network segmentation and secrets management rolled out without stopping the business.

Cloud migration

Lift, refactor or rebuild, chosen per workload with cost modelling for each option.

24/7 monitoring and response

Alerting, runbooks and an on-call rotation with response times fixed in the SLA.

AWSAzureTerraformVaultDatadogKubernetes

Process

From first call to signed SLA

Four stages, each with a defined end point you sign off before the next one starts.

  1. Stage 1

    Discovery

    Two weeks of process mapping, technical audit and a written scope you own whether or not you continue with us.

  2. Stage 2

    Architecture

    System design, data model and integration plan signed off before a line of production code is written.

  3. Stage 3

    Agile sprints

    Two-week cycles with a working demo at the end of each one. You can change direction at any sprint boundary.

  4. Stage 4

    Deployment & 24/7 SLA support

    Cutover plan, monitoring, runbooks and a support contract with response times in writing.

Questions

Answered before you ask

Yes. We prepare evidence and remediate findings for SOC 2, ISO 27001 and HIPAA readiness, working alongside your auditor.

Ready to talk about cloud & security?

Tell us what you are working with. Softlink Enterprise will come back with a scope, a sequence and an honest view on whether this is the right service for the problem.