Operate

A senior team on your roadmap in two weeks

Dedicated pods drawn from a 1,500-strong specialist pool, embedded in your process, managed by us, accountable to you.

Time to team
10-14 days
Talent pool
1,500+ specialists
Client retention
97%

Capabilities

What this includes

Dedicated delivery pods

Engineers, a lead and a QA specialist working only on your roadmap, in your tools and your standups.

Staff augmentation

Individual specialists to fill a specific gap, with a replacement guarantee if the fit is wrong.

Transformation programmes

Process assessment, tooling strategy and a sequenced roadmap with costed phases.

Managed IT operations

Day-to-day operations, monitoring and support handled against a written SLA.

JiraGitHubSlackAzure DevOpsDockerTerraform

Process

From first call to signed SLA

Four stages, each with a defined end point you sign off before the next one starts.

  1. Stage 1

    Discovery

    Two weeks of process mapping, technical audit and a written scope you own whether or not you continue with us.

  2. Stage 2

    Architecture

    System design, data model and integration plan signed off before a line of production code is written.

  3. Stage 3

    Agile sprints

    Two-week cycles with a working demo at the end of each one. You can change direction at any sprint boundary.

  4. Stage 4

    Deployment & 24/7 SLA support

    Cutover plan, monitoring, runbooks and a support contract with response times in writing.

Questions

Answered before you ask

Every pod commits to at least four hours of overlap with your working day, agreed before the contract starts.

Ready to talk about it outsourcing?

Tell us what you are working with. Softlink Enterprise will come back with a scope, a sequence and an honest view on whether this is the right service for the problem.